The brief · Scottsdale, Arizona
“Can I book?” You're booked.
Halden Detail Co. is a one-person mobile detailing business. Halden turns every inbound text into a priced, deposit-backed booking — with zero owner actions.
The quirks
Solo, gloves on
Dan Halden runs every job himself. Texts arrive mid-polish; he can't answer with compound on his hands.
The 7–10am rush
Most inquiries land before work and on Friday nights — exactly when he's already on a driveway.
18% no-shows
Heat, forgotten gate codes, “oh, that was today?” One no-show wipes out a $249 slot.
Every vehicle
Family SUVs full of dog hair, work trucks, even a funeral home's hearse. Prices depend on size and mess.
Before
- 1Customer texts “can I book?” at 7:40am
- 2Dan replies at 12:15 between jobs
- 3Four messages to agree on size, price, time
- 4Customer already booked someone else
- 5Or books — then no-shows Saturday
12 messages · 4h 35m · often lost
After
- 1Customer texts in their own words
- 2Halden reads vehicle + mess, picks the formula
- 3Exact price, duration and an open slot
- 4One tap: $35 deposit, confirmed
- 5Lands on Dan's schedule. Cancellations auto-refill from the waitlist
1 text · 40 seconds · 0 owner actions
What Dan no longer does
Confirmations
Sent the second the deposit clears
Reminders
24h and 2h before, with gate-code prompt
No-show guard
$35 deposit applied to the balance
Rescheduling
Self-serve link, conflicts impossible
Cancellations
Slot offered to the waitlist, first yes wins
Lead follow-up
Anyone who didn't book gets one polite nudge
See it in 90 seconds
- 1. Text as Jordan: Tahoe, dog hair, Friday — booked for $289.
- 2. Open the owner schedule: the job is there, Friday reads $1,086.
- 3. Saturday: cancel Marcus — Emily fills the slot from the waitlist, $249 recovered.